Privacy Policy

1. Information We Collect

We collect specific information to ensure your rides are safe, timely, and accurately billed. This includes:

Personal Information

• Full Name

• Email Address

• Phone Number (required for OTP and driver contact)

• Profile Photo (for identity verification)

Location & Trip Data

• GPS & Automatic Location Data: Unlike manual-entry apps, BeLine collects real-time GPS data to match you with nearby drivers, provide navigation, and track trip progress for safety.

• Pickup and Drop-off addresses: Stored to provide trip history and receipts.

Driver-Specific Data

• Vehicle information and registration documents.

• Driver’s license and background check details.

• Earning and payout history.

2. How We Use Your Information

We use your information solely to operate the BeLine platform and enhance your travel experience, including:

• Creating and managing your user profile for both Rider and Driver modes.

• Connecting passengers with available drivers in real-time.

• Providing live trip tracking and ETA updates to your chosen contacts.

• Processing payments, fare estimates, and transparent digital receipts.

• Generating earning reports and instant payouts for drivers.

• Improving app performance and safety features based on community feedback.

3. Sharing Your Information

BeLine is built on community trust, but we prioritize your privacy.

• With Drivers/Riders: We share limited info (name, photo, and location) only when a ride is active to facilitate the pickup.

• Third-Party Service Providers: We may share data with payment processors and identity verification services to ensure secure transactions.

• Legal Requirements: Your information may be disclosed only if necessary to comply with legal obligations, safety emergencies, or valid government requests.

• No Selling of Data: We do NOT sell your personal information to advertisers or third-party data brokers.

4. Data Security

We use industry-standard encryption and security measures to protect your location, payment, and personal data. While we strive for absolute security, please remember that no digital system is 100% immune to risks. You are responsible for keeping your account login and phone secure.

5. Your Rights and Choices

You have full control over your BeLine data, including:

• Access & Portability: Requesting a copy of your trip history and profile data.

• Editing Info: Updating your contact details or vehicle information at any time.

• Account Deletion: You may delete your account and all associated data through the app settings.

• Permission Control: Managing location and notification settings through your device.

6. Children’s Privacy

BeLine is intended for use by individuals aged 18 and older. We do not knowingly collect personal information from children. If a minor is using the app, it must be under the direct supervision of a parent or legal guardian.

7. Changes to This Privacy Policy

We may update this Privacy Policy as our services grow. When changes occur, the updated version will be posted here with a revised “Last Updated” date.

8. Contact Us

If you have any questions or concerns about how we handle your data, please contact us:

BeLine App Privacy & Data Safety Department Email: privacy@beline.com